Privacy Policy
Camping Reine Mathilde* - www.camping-normandie-reinemathilde.com
Updated on 16 July 2025
1. Who are we?
The website www.camping-normandie-reinemathilde.com is published by Camping Reine Mathilde*located at :
Camping Reine Mathilde*
Route de Sainte Honorine - "Le Marais" locality
14400 Étréham
Calvados - Normandy - France
📞 02 31 21 76 55
📧 campingreinemathilde@gmail.com
We are committed to protecting the privacy of our customers and visitors to our site. This privacy policy informs you about the personal data collected, how it is used and your rights.
2. Personal data collected
When you use our site, we may collect the following data:
- Full name
- Email address
- Phone number
- Postal address
- Booking information (dates, accommodation, number of people)
- Payment information (via a secure platform, never stored on our server)
- Browsing data (via cookies: pages viewed, length of visit, etc.)
3. Use of data
Your data will only be used in the following cases:
- Manage your bookings and holidays
- Respond to your requests (contact form, quotation)
- Send you important information about your stay
- To provide you with commercial offers (if you have given your consent)
- Ensuring the smooth operation of the site (cookies, anonymous statistics)
4. Legal basis for processing
Under the GDPR, we process your personal data on the following bases:
- Performance of a contract (reservation)
- Your consent (newsletter, cookies)
- Our legal obligations (accounting, archiving)
- Our legitimate interest (improving the service)
5. Recipients of data
Your data is accessible only :
- Authorised members of staff
- Our technical service providers (web hosting, reservation system)
- Public authorities if required by law
No data is sold or transferred outside the European Union.
6. Shelf life
- Reservations: 10 years (accounting obligations)
- Emails & requests: 3 years after last contact
- Cookies: up to 13 months
- Newsletter subscriptions: until unsubscribed
7. Your rights
You can do this at any time:
- Access your data
- Request a correction or deletion
- Withdrawing your consent
- Requesting data restriction or portability
- Oppose the processing of your data
📧 To exercise your rights, write to us at : campingreinemathilde@gmail.com
8. Cookies
Our site uses cookies for the following purposes
- Functional (language preferences, session)
- Statistics (traffic analysis)
- Marketing (if applicable)
An acceptance banner allows you to manage your consent from your first visit.
9. Security
We implement appropriate technical and organisational measures to protect your data against loss, theft or unauthorised access.
10. Contact
If you have any questions about the protection of your personal data:
Camping Reine Mathilde*
Route de Sainte Honorine - Lieu dit "Le Marais
14400 Étréham - Calvados - Normandy - France
📞 02 31 21 76 55
📧 campingreinemathilde@gmail.com